Privacy Policy

Last updated: May 2026

Secure Retire Circle (“we”, “us”, “our”) runs this website — the free calculator, guide, and related pages for Australians planning retirement. This policy explains what information we collect, how we use it, and your choices.

We handle personal information responsibly and in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where they apply to us.

1. Scope

This policy applies to personal information collected through:

Our website pages, including the retirement calculator
The free guide request form on the home page
The contact form
Email or other correspondence you send us in connection with this site

It does not apply to third-party websites we link to (such as Services Australia), which have their own privacy policies.

2. Who we are

Secure Retire Circle is published as a free informational resource for Australian users. Our registered address is 200 Mary St, Brisbane City QLD 4000, Australia (ACN 684 273 915). For privacy enquiries or requests relating to your personal information, contact us via the details in section 15 below.

3. Retirement calculator — your numbers stay local

When you use the retirement income calculator, you enter details such as age, super balance, spending, home ownership, and relationship status. These calculator inputs are processed entirely in your web browser. We do not receive, store, or transmit your calculator figures to our servers when you click “Calculate”.

Because calculator data never leaves your device through our systems, it is not held in our databases. If you later submit a form on this site, do not paste sensitive account numbers or passwords into any free-text field.

4. Information we collect from you directly

We do not require you to create an account. We only collect personal information when you choose to provide it.

Free guide request form

If you request the Secure Retire Circle guide via the form on our home page, we may collect:

First name
Email address
Your retirement planning stage (e.g. approaching retirement, recently retired)
What topics would help you most (e.g. making super last longer, Age Pension)
Any optional notes you choose to add
Confirmation that you agree to receive the guide and accept this policy

Contact form

If you contact us via our contact page, we may collect:

Full name
Email address
Subject of your enquiry
Message content
Confirmation that you agree we may use your details to respond

Email

If you email us directly (for example at [email protected]), we collect the information contained in your message and your email address.

5. Information collected automatically

Like most websites, our hosting and infrastructure may automatically log technical data when you visit, such as:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent
Referring URL (where you came from)
Date and time of access

We use this information for security, troubleshooting, and understanding general site usage — not to identify you for marketing based on calculator inputs (which we do not receive).

If we enable analytics tools in future (for example privacy-focused visit statistics), we will update this policy to describe them.

6. How we use your information

We use personal information only for purposes connected to operating Secure Retire Circle, including to:

Send you the free guide you requested
Respond to questions or feedback you submit via the contact form or email
Send follow-up information about retirement planning topics, where you have agreed to receive communications
Maintain and improve the website
Protect the security and integrity of our services
Comply with legal obligations

We do not use your information to provide personal financial product advice, sell financial products, or assess your eligibility for government benefits on your behalf.

7. Cookies and similar technologies

Our site may use minimal cookies or local storage where technically necessary for the site to function. We do not use cookies to collect calculator inputs.

Third-party resources loaded on our pages may set their own cookies or collect technical data, including:

Google Fonts — for typography
Chart.js (CDN) — to display calculator charts in your browser

These providers operate under their own privacy policies. You can manage cookies through your browser settings; blocking some cookies may affect how the site displays.

8. Disclosure to third parties

We do not sell your personal information. We may share information only where reasonably necessary, such as with:

Service providers who help us operate the website (for example hosting, email delivery, or form processing), under confidentiality obligations
Professional advisers (lawyers, accountants) where required
Regulators or authorities if required by law, court order, or to protect rights and safety

9. Overseas disclosure

Some service providers we use (for example hosting or email platforms) may store or process data outside Australia, including in the United States or other countries. Where this occurs, we take reasonable steps to ensure recipients handle information in a way that is consistent with applicable privacy law, such as contractual protections where appropriate.

10. Storage, security, and retention

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

We retain personal information only for as long as needed for the purposes described in this policy, unless a longer period is required by law. For example:

Guide and contact enquiries — typically retained while we respond and for a reasonable period afterward for record-keeping
Marketing communications — until you unsubscribe or ask us to delete your details
Server logs — according to our hosting provider’s standard retention periods

11. Your rights

Under Australian privacy law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or out-of-date information
Withdraw consent to marketing communications at any time (via unsubscribe or by contacting us)
Request deletion of your information, where we are not legally required to retain it
Make a complaint if you believe we have mishandled your information

To exercise these rights, contact us using the details below. We will respond within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Children

Secure Retire Circle is intended for adults planning for or in retirement. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we will take steps to delete it.

13. Links to other websites

Our site contains links to external resources, including government websites such as Services Australia. We are not responsible for the privacy practices of those sites and encourage you to read their policies before providing personal information.

14. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top will change when we do. Continued use of the site after changes are posted constitutes acceptance of the updated policy, to the extent permitted by law.

15. Contact us

For privacy questions, access requests, corrections, or complaints:

Address: 200 Mary St, Brisbane City QLD 4000, Australia
Phone: +61 1300 687 738
Email: [email protected]
ACN: 684 273 915
Contact form: Contact page

See also our Terms of Use and About page for more about how Secure Retire Circle works.